عن الدورة التدريبية

This training course will help you to develop and refine the skills needed to excel as an Office Manager, Administrator or Executive Secretary. It will explore in depth the interpersonal and behavioral skills necessary to ensure you are well prepared for the challenges of working with a variety of management styles.

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• Recognise how to prioritise and cope with multiple tasks

• Apply practical techniques to improve communications skills

• Understand how to manage challenging behaviours