عن الدورة التدريبية

This introductory telecom services management course demystifies telecom terms, plans, contracts and bills. Attendees will acquire the skills and knowledge needed to take charge of telecom contract negotiations, audit past invoices, and generate short-term refunds and long-term savings.

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• Explore internal and external mechanisms for managing costs

• Take charge of service provider & vendor relationships

• Trend your center's historical telecom service usage