عن الدورة التدريبية

A stakeholder is a person, group or organization that has an interest in an organization, because they are affected by its operations or can affect Its operations. Stakeholders have an impact on every organization, public or private sector – some are internal, others are external, but the higher priority stakeholders must be engaged, their expectations understood and strategies developed, planned and implemented to recognize and address their concerns.

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• Identify various types of stakeholders.

• Evaluate the roles of stakeholders and determine their communication and support requirements.

• Recognize conflicts and employ appropriate conflict resolution strategies.

• Develop change management plans aligned with stakeholder needs.