Course Description

Auditing telecom invoices is necessary to protect your telecom budget. Inaccurate billing and fraudulent charges are common in the telecommunications industry, making invoice audits a business requirement. This telecom training course shares an instructional presentation and provides the opportunity for participants to interact and ask questions during a live discussion at the conclusion of the training course.

What you'll learn in this course?

• Define the auditing process for both voice services and data services

• Use invoices and contracts to confirm accuracy in billing

• Understand how to communicate errors to your service provider