With today's increasing focus on corporate earnings and internal costs, support center managers are required to balance customer satisfaction with cash flow, profitability and other financial goals. To survive and excel in this ever changing and sometimes constrained environment, call center and help desk managers must know how finance and accounting practices work and how they can reflect and guide real and perceived performance.
Read and understand the company's profit and loss statement
Read and understand the company's cash flow statement
Communicate effectively with management, accounting and financial personnel
-Transportation service from / to airport.
-Fully detailed Training Material
-Meeting room with Daily coffee break and Snacks
-Evaluations before and after the training program to ensure the trainee’s satisfaction.
-Course certificate
-Workshop of the training program to get the maximum benefits of the course
-Provide all the required facilities to the participants in our laps
Language
English
Certifications
Yes
