Fundamentals Of Call Center Telecom Expense Management
Course Description
This introductory telecom services management course demystifies telecom terms, plans, contracts and bills. Attendees will acquire the skills and knowledge needed to take charge of telecom contract negotiations, audit past invoices, and generate short-term refunds and long-term savings.
What you'll learn in this course?
-
Explore internal and external mechanisms for managing costs
-
Take charge of service provider & vendor relationships
-
Trend your center's historical telecom service usage
Our Commitments
-Transportation service from / to airport.
-Fully detailed Training Material
-Meeting room with Daily coffee break and Snacks
-Evaluations before and after the training program to ensure the trainee’s satisfaction.
-Course certificate
-Workshop of the training program to get the maximum benefits of the course
-Provide all the required facilities to the participants in our laps