Customer Focused Management
Course Description
A customer-focused organisation is grounded in the belief that long-term success depends on a commitment to customer satisfaction throughout the entire organisation. This training course focuses on building the culture, the processes and the relationships that will lead to long-term growth and financial sustainability.
What you'll learn in this course?
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Describe the importance of the leader as a role model for customer service excellence
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Describe techniques to motivate teams and individuals for peak performance
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Evaluate surveys to accurately monitor customer satisfaction
Our Commitments
-Transportation service from / to airport.
-Fully detailed Training Material
-Meeting room with Daily coffee break and Snacks
-Evaluations before and after the training program to ensure the trainee’s satisfaction.
-Course certificate
-Workshop of the training program to get the maximum benefits of the course
-Provide all the required facilities to the participants in our laps
Language
Certifications
