Privacy Policy

1. Information We May Collect

Depending on how you interact with us, we may collect the following information:

• Full name
• Job title and company/organisation
• Email address
• Telephone or mobile number
• Country and business contact information
• Address, where required for registration or administrative purposes
• Training and course registration information
• Information provided through contact, enquiry, registration, or subscription forms
• Payment or invoicing information where required for our services
• Information contained in communications with us
• Technical information such as IP address, browser type, device information, and website usage information, where applicable

2. How We Collect Information

We may collect personal information when you:

• Submit an enquiry through our website
• Contact us by email or telephone
• Register for or participate in a training course
• Request a quotation or proposal
• Subscribe to communications or updates
• Complete a course or training feedback form
• Communicate with PHAROS in connection with our services
• Browse or interact with our website through cookies or similar technologies

3. How We Use Personal Information

We may use personal information to respond to enquiries, provide our services, process registrations, organise training, communicate with relevant parties, prepare business documents, administer records, improve our website and services, maintain security, meet legal requirements, and send permitted marketing communications.

We will not use personal information for purposes incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Marketing Communications

Where you subscribe, we may send information about training programmes, courses, events, services, and relevant PHAROS updates. You may unsubscribe at any time using the option in the communication or by contacting us.

5. Sharing Personal Information

PHAROS does not sell personal information to third parties. Where necessary, information may be shared with trusted trainers, technology, payment, administrative, or other service providers. We take reasonable steps to ensure appropriate and secure handling.

We may disclose information where required by law or to protect our rights, security, or legitimate business interests.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no transmission or electronic storage method can be guaranteed completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy and to fulfil contractual, administrative, accounting, legal, or regulatory obligations.

8. Your Privacy Rights

Depending on applicable law and circumstances, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion where legally applicable
• Object to or request restriction of certain processing
• Withdraw consent where processing is based on consent
• Request information about how your information is processed

To exercise an applicable right, contact us using the details below.

9. Cookies

Our website may use cookies and similar technologies to support functionality, remember preferences, understand usage, analyse performance, and support marketing. Where legally required, non-essential cookies will only be used with appropriate consent.

Cookie Policy

10. Third-Party Websites

Our website may link to third-party websites or services. PHAROS is not responsible for their privacy practices, security, or content.

11. Children's Privacy

Our website and services are primarily intended for business users, professionals, organisations, and adult learners. We do not knowingly collect personal information from children through our website.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our services, website, legal requirements, or privacy practices. The updated version will be published here with the relevant date.

13. Contact Us

For questions, rights requests, or concerns, contact PHAROS Training Center at [email protected] or visit www.pharos-tc.com.